adelemalone.com

PLEASE READ OUR PRIVACY POLICY CAREFULLY BEFORE USING THIS SITE

PRIVACY POLICY: adelemalone.com

1. INTRODUCTION

This privacy notice provides you with details of how we collect and process your personal data through your use of our website [www.adelemalone.com].

By providing us with your data, you warrant to us that you are 18 years of age or over. Our services are intended for adults only, and we do not knowingly provide spiritual mediumship services to children.

Malone Inc Limited is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).

We have appointed a Data Protection Officer who is responsible for overseeing privacy-related matters. If you have any questions about this privacy notice, please contact us using the details below.

Contact Details

Full name of legal entity: Malone Inc Limited
Company Number: 14300339
Data Protection Officer: Garry Malone
Email address: [support@adelemalone.com]
Registered postal address: Rowan House, London Road East, Amersham, HP7 9DH, United Kingdom

It is important that the personal data we hold about you is accurate and up to date. Please notify us of any changes to your personal data by emailing [support@adelemalone.com]

2. WHAT DATA WE COLLECT, WHY WE COLLECT IT, AND OUR LAWFUL BASIS

Personal data means any information capable of identifying an individual. It does not include anonymised data.

We may process the following categories of personal data:

Communication Data

Includes any communication you send to us via contact forms, email, telephone, text message, social media, online platforms, or community spaces.
Purpose: Communication, record keeping, and the establishment, exercise, or defence of legal claims.
Lawful basis: Legitimate interests.

Customer Data

Includes name, title, billing address, delivery address, email address, telephone number, purchase details, and transaction history.
Purpose: To provide purchased services, manage bookings, process payments, and maintain transaction records.
Lawful basis: Performance of a contract and/or steps taken at your request prior to entering into a contract.

We do not store or process payment card details directly. All payments are securely processed via third-party payment providers such as ThriveCart and its integrated payment processors Stripe and PayPal.

User Data

Includes data about how you use our website, online services, learning platforms, and community areas, including any content you voluntarily post.
Purpose: Website administration, service delivery, security, backups, and platform management.
Lawful basis: Legitimate interests.

Technical Data

Includes IP address, browser type, device information, time zone, usage data, page views, and navigation paths.
Purpose: Analytics, website administration, security, marketing effectiveness, and business growth.
Lawful basis: Legitimate interests.

Marketing Data

Includes marketing preferences, communication preferences, and responses to promotions.
Purpose: Deliver relevant marketing communications and measure effectiveness.
Lawful basis: Consent or legitimate interests.

Special Category (Sensitive) Data – Important Notice

Due to the nature of spiritual mediumship services, you may voluntarily share personal or sensitive information, including but not limited to:

- Emotional experiences
- Bereavement-related information
- Personal life circumstances
- Spiritual or philosophical beliefs

We do not actively request special category data. Where such information is shared voluntarily, it is processed solely for the purpose of delivering the requested spiritual service, handled with care and confidentiality.

Lawful basis:
- Explicit consent
- Performance of a contract
- Legitimate interests (where appropriate)

We do not collect data relating to criminal convictions or offences.

We will only use your personal data for the purpose for which it was collected, or a reasonably compatible purpose. If we need to process your data for a new purpose, we will notify you and explain the lawful basis.

We do not carry out automated decision-making or profiling that produces legal or significant effects. If this changes, this notice will be updated.

3. HOW WE COLLECT YOUR PERSONAL DATA

We collect data in the following ways:

- Directly from you when you complete forms, book services, make purchases, or communicate with us
- Automatically via cookies and similar technologies (see Cookie Policy)
- From third-party service providers including analytics providers (e.g. Google), advertising platforms (e.g. Facebook), and payment providers (e.g. ThriveCart)
- From publicly available sources such as Companies House

Some providers may be located outside the UK or EEA.

4. MARKETING COMMUNICATIONS

We may send you marketing communications if:

- You have purchased or enquired about our services, or
- You have provided consent to receive marketing communications

You may opt out at any time by using the unsubscribe links in our emails or by contacting [support@adelemalone.com].

We will never share your personal data with third parties for their own marketing purposes without your explicit consent.

Opting out of marketing does not affect communications related to existing purchases or services.

5. DISCLOSURES OF YOUR PERSONAL DATA

We may share your personal data with:

- IT and platform service providers
- Payment processors and LMS providers (e.g. ThriveCart)
- Professional advisers (lawyers, accountants, insurers)
- Government bodies where legally required
- Third parties in the event of a business sale, transfer, or merger

All third parties are required to respect data security and process data only in accordance with our instructions.

6. INTERNATIONAL TRANSFERS

Where personal data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, including:

- UK International Data Transfer Agreements (IDTA)
- EU Standard Contractual Clauses (SCCs)
- Adequacy decisions issued by the UK or EU authorities

Where no safeguard applies, we will seek your explicit consent.

7. LIVE SESSIONS, EVENTS & RECORDINGS

We provide live services including:

- 1:1 phone and Zoom readings
- Live online demonstrations (including Facebook Live events)
- Group development circles and training sessions

Some live sessions may be recorded for training, quality, or replay purposes. Where recordings are made, participants will be informed in advance.

By participating in group sessions, you acknowledge that your name, voice, image, or written contributions may appear in recordings accessible to authorised members via our learning platforms.

8. COMMUNITY SPACES (LMS & GROUPS)

Our services include access to private online communities hosted via our ThriveCart LMS and Community Platform.

Any content you choose to share within community areas may be visible to other members. Please avoid sharing personal information you do not wish others to see.

We moderate our communities but cannot guarantee the conduct of other members.

 9. DATA SECURITY

We have implemented appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.

Access to personal data is limited to employees and partners who require it for business purposes and who are bound by confidentiality obligations.

We have procedures in place to respond to data breaches and will notify affected individuals and regulators where legally required.

10. DATA RETENTION

We retain personal data only for as long as necessary for legal, contractual, and business purposes.

For tax and accounting purposes, customer data is retained for  seven years after the end of the customer relationship.

Where possible, data may be anonymised for research or statistical purposes.

11. YOUR LEGAL RIGHTS

You have rights under UK GDPR including the right to:

- Access your data
- Correct inaccuracies
- Request erasure
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent

Requests should be sent to [support@adelemalone.com]. We aim to respond within one month.

If you are dissatisfied, you may lodge a complaint with the Information Commissioner’s Office (ICO) at: www.ico.org.uk.

12. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies when leaving our site.

13. COOKIES

We use cookies to improve website functionality and user experience. You can manage cookie preferences via your browser settings.

For full details, see our Cookie Policy:
[https://adelemalone.com/cookie-policy/

14. SPIRITUAL SERVICES NOTICE

Our spiritual mediumship services are provided for entertainment, personal insight, reflection, and spiritual development only. They are not a substitute for medical, legal, psychological, or financial advice.

Please refer to our Disclaimer and Terms of Service for further information.

Last Updated: 6 January 2026